Everything Computer
Everything Computer
"A heartfelt thank you to all those who have supported Everything Computer over the years. We are to the point where we are no longer accepting new clients."

Posts Tagged ‘Remote Support’

Remote Support

Providing Remote Support

Providing Remote Support

 Comments from a customer in Utah…

“…I’m in Utah, and just bought an HP mini. Oneda is in Colorado and is a computer whiz. We set the tentative time through e-mail, then she called, had me type in a URL, and somehow she managed to ‘remote,’ clear off all those trial programs and the junk that starts up when the computer boots, (the stuff computer companies put on new computers to sucker you in) plus she installed a bunch of stuff that I actually use (remember, minis don’t come with a CD drive so it’s problematic).  Anyway, the *nice* little machine that I purchased, is now a *great* little machine that actually meets our needs rather than just look pretty and stroke the ego of some marketing guru. Thanks Oneda!”

Comments from a customer in NY…


“I wanted to say thank you to Oneda….my laptop is finally working right…now I am having tooooo much fun on it (writing…lol) I appreciate all the hard work on it.” 




·         Using the phone, email and safe and secure remote access tools, we can be a great resource to you!

·         Quick and efficient troubleshooting and error resolution when problems occur. We can be “there” much quicker than if an onsite visit is required.

·         Hands on training, questions and answers. You can see what we are doing and we can be available simultaneously by telephone.

·         Periodic preventive maintenance.  Clean up hard drive of temporary files and monitor hard drive space, update virus and ad aware packages, run Windows and other software updates, defrag hard drive, check error logs for any hidden problems. Can be done during “non-prime” times to avoid interrupting your use of the computer, plus it will keep your computer running smoothly and error free.

·         Assist with software installs and upgrades. Don’t forget to use us as a resource for software purchases. Our resources may save you costs.

·         Hardware purchase, upgrade assistance. We may be able to save you costs through our resources. We can also advise you what purchases to make to best meet your needs.