Everything Computer
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Everything Computer
 
We are a woman-owned  business providing reliable and resourceful computer support to Denver Metro area small businesses and individuals since 2003.  We listen to your needs and explain our process in non-technical terms.  We provide personal support for all your computer needs.

About Business Services

Every business, no matter how small, needs IT support even if on a limited basis. Let us keep your computers running so you can devote your time to what you do best – running your business. We can set up remote access so that maintenance can be done after hours at no interruption to your staff. If there are emergencies during working hours, remote access permits us to respond faster. We can tailor-make our support specifically for your needs. Take advantage of the free one hour analysis so that we can become familiar with your environment and needs.

Free One Hour
Business IT Analysis

Our free one hour consultation includes a five point analysis of your business computer system and needs. At no obligation to you, you will receive recommendations for improving your office computer services and normal maintenance requirements.

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Here are examples of the services we can provide you with:

Onsite and Remote Support;
Flexible Hours Including Evenings and Weekends

Proactive Desktop and Server Management and Administration

Hardware and Software Troubleshooting and Repair

Data Backup and Recovery

Email and Virus Protection

Asset Management

License Compliance

Preventative Maintenance

Disaster Recovery Preparation

Smart Phone Set Up and Training

Effective Procurement

Testimonials

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“Oneda Patterson has provided San Juan Resources, Inc. professional, reliable, and prompt IT service since 2003. Oneda has assembled a network system for this oil and gas producer. Each member of our staff has the ability to operate remotely, managing our efficient operations, especially for a small operator. In addition, Oneda has installed back-up firewalls which have allowed us to work on-line worry-free, all this done in a cost-effective manner. Oneda has a proven track record of honesty and integrity in everything she does.”

Jerry McHugh, Jr.
President San Juan Resources, Inc.



 

“Our primary business computer crashed during a software installation. We found Everything Computer using a Google search and Oneda Patterson saved us from disaster. She responded quickly and went above and beyond our expectations with restoration and repairs. She also devised a better backup system for us. We endorse and highly recommend this company.”

 

Dean Aschenbrenner

architecturalsigns@msn.com

 



“Upon hearing that my mum had inoperable cancer, I was devastated.  I left my home in New Jersey and came to Colorado to walk with her through the treatments. Glory to God, four months later, she is doing well and I am returning to the East coast, but how on earth am I going to have peace now that I’m leaving? Oneda suggested we get computers and Skype one another.  Great idea, but my mum has never turned on a computer!  “Never fear,” said Oneda, “I can help.” Not only did she set up our computers and give my mum and I patient and thorough training, but she empowered us both to have peace of mind across thousands of miles.  Thank you for the joyful gift of connection and peace of mind, Oneda!”

 

Forever grateful,

Charity & Marie

charityshouse@yahoo.com

 



 

“I LOVE ‘Everything Computer’ – and I recommend anyone with a computer that needs help navigating and fixing, upgrading and de-bugging, CALL ONEDA! Awesome customer service; amazing results.”

 

Ashley E. Kingsley

ashley@ashersolutions.com

 



When my computer died and my last computer repair person was no longer in business, I needed to find someone else, fast. Oneda was recommended to me by someone I trust. I called her for help, and I was not disappointed. Oneda helped me work with Dell to purchase a new computer – as a non-tech, the help in navigating all the different components was a must for me. After the new computer arrived, Oneda came to my home office and helped me get everything set up. Our business only has one computer, and it is vital to our operations Oneda is knowledgeable, great to work with, and she had me up and running with the new computer in a timely fashion and for a reasonable price. I would recommend her to you without reservation. I trust her and plan to call her whenever I have a computer issue.

 

Susan H. Brown

Secretary/Treasurer

www.handsonenterprises.com

 



 “Everything Computer really saved the day for me… My hard drive was really suffering. I knew it was going to go, but had no idea when. I was restarting my computer every few minutes just to use it briefly. I had checked with Microcenter, and a few local used PC stores to price the cost to buy a new hard drive and tower, but honestly, was totally intimidated by the idea as I’m just not that pc friendly, and not too wealthy either. I called on Everything Computer and Oneda was so awesome. She replaced my hard drive for a great price and was totally flexible as to how we were going to be able to get together. She even took the tower in her car to deliver it to me! My computer has worked great ever since. You can’t go wrong with Everything Computer and Oneda. The price is right and she is someone that genuinely cares about being fair and honest.”

Paula Frazer



“Just want to thank you for all your help. You have been a life saver for me.  Anyone who needs computer service whether they are novice (such as me) or computer literate will find “joy” working with you. You are timely, professional, friendly and fair in relation to cost of service. I would and do recommend you without hesitation to anyone needing this type of service. You may e-mail me if you (the potential client) need further confirmation.”

Sidney Theard
sidandshar@comcast.net



“In the age of ‘technological planned obsolescence’ Oneda Patterson is a pure and refreshing relief. I detest waste, and so when my ancient laptop went totally south from advanced age I called her. After working closely with my husband and myself to make sure we got all the information possible out of the poor thing she picked it up herself and went to work. She was able to salvage whatever parts and do some of her magic and got it in working order for someone who would not have had access to a computer otherwise. This is recycling for the age and a marvelous thing for everyone involved. Thank you Oneda for a caring and deft solution to a growing problem.”

Susan Jacobsen



“Oneda Patterson is probably the best IT professional I have ever found to assist me with my small business computer needs. She is extremely reliable, and will focus on the problem until it is resolved.

Being the former center for IT training for Regis University, I am very particular with whom I trust my computer needs to. She came highly recommended to me when I needed a full computer upgrade for my Gateway laptop. She picked up my equipment and delivered it back to me within 48 hours. I am now delighted with the performance of a notebook that I was considering replacing.

I was so impressed that I gave her my sister’s PC to work on. We had a project where we needed Oneda to retrieve information that was over 6 years old off the hard drive. Not only did she find the information we were looking for, she printed off all of the data for us.

Oneda does not stop until she finds the answer. She is persistent and approaches every task with a keen sense of urgency. She is wonderful to work with. I highly recommend using her services for all of your computer needs. I honestly believe that if Oneda can’t do it, no one can. She’s the best!”

Lynn Padgett
Landman



“When I first met Oneda I thought how in the world would this sweet lady be able to help us with our computer that had been moved from Colorado Springs to Denver Colorado and crashed. Oneda sat down and knew exactly what to do, I was amazed. Not only did she fix our problem, she came back to reorganize what we had probably messed up and didn’t charge us.

She is a joy to be around and so professional. Don’t know why anyone would not call on her.”

Andie Hubchik



“My hard drive crashed and the place here in Salt Lake City that I asked to work on it said that retrieving the data was beyond their capability, however we could send it out, and for just a couple thousand dollars there was a possibility that the data could be recovered. I mailed the hard drive to Oneda and in less than 24 hours after she received it, she emailed me with the news that she had managed to transfer many of my data files to a thumb drive. I got the drive in the mail, and have my pictures, four years of grad school papers, sermons since 2004, financial records and a ton of other stuff back on a newly installed hard drive (and am automatically backing it up to an external hard drive).

Oneda even e-mailed instructions on how to restore my ‘favorites’ list, so I can find the web sites that I use most on a regular basis. Oh by the way, it didn’t cost anywhere near the ‘couple thousand dollars’ that I was quoted. “

Thanks Oneda!

Karl Dumas
ephesians619@comcast.net



“Everything Computer has saved me! I bought my laptop from EC and have been completely satisfied with it – in every way.

Even more valuable to me was the expert – and prompt! – support with a problem I experienced. I made a very stupid mistake trying to do something I have no expertise to do and managed to lock myself out of my PC at a most critical time with serious deadlines looming. EC was able to take care of the issue for me very quickly thereby getting me back to my work in short order.

EC was also instrumental in setting up a number of functions to interface with programs required in my job. In addition, EC transfered data from another email account (on my Mac) saving me a tremendous amount of time.

I couldn’t be more grateful for the assistance I receive when calling to ask a question. EC always knows the answer and can solve my issue by directing me what to do over the phone. The frustration factor is miniscule now that I know I can rely on EC to provide the expertise to assist me in all things computer.

I heartily recommend Everything Computer for all your business and home computer needs.”

Susan Essex
susanessex@comcast.net



Recycle

CB067368

Recycling Efforts

Donate your old computer and help make a difference for a struggling family! Stride is a local metro-area nonprofit that helps families achieve economic self-sufficiency. They accept all PCs 500MHz or faster, Pentium III or newer and all of the associated parts, working or not. (No dead monitors please — they can’t fix those!) Their team of volunteers will refurbish your PC (completely cleaning off all of your private data and software) and send it home with an underprivileged family right here in the Denver metro area. Your old PC could help a child do his homework, a single mother write her resume, or an underemployed adult learn new skills. Imagine what a disadvantage it would be to not have a computer at home — let them put your old computer to work for a family that can’t afford one!

Stride is a tax deductible organization with a 501-C3 designation. You can read more about them at http://www.stride-co.org/ .  Donations can be dropped off at Stride’s office, 5400 W Cedar Ave in Lakewood during regular business hours, or they can arrange pickup for large donations.  You can email Kyallee Dalrymple at kyal@stride-co.org

Remote Support

Providing Remote Support

Providing Remote Support

 Comments from a customer in Utah…

“…I’m in Utah, and just bought an HP mini. Oneda is in Colorado and is a computer whiz. We set the tentative time through e-mail, then she called, had me type in a URL, and somehow she managed to ‘remote,’ clear off all those trial programs and the junk that starts up when the computer boots, (the stuff computer companies put on new computers to sucker you in) plus she installed a bunch of stuff that I actually use (remember, minis don’t come with a CD drive so it’s problematic).  Anyway, the *nice* little machine that I purchased, is now a *great* little machine that actually meets our needs rather than just look pretty and stroke the ego of some marketing guru. Thanks Oneda!”

Comments from a customer in NY…

 

“I wanted to say thank you to Oneda….my laptop is finally working right…now I am having tooooo much fun on it (writing…lol) I appreciate all the hard work on it.” 

 

 

 

·         Using the phone, email and safe and secure remote access tools, we can be a great resource to you!

·         Quick and efficient troubleshooting and error resolution when problems occur. We can be “there” much quicker than if an onsite visit is required.

·         Hands on training, questions and answers. You can see what we are doing and we can be available simultaneously by telephone.

·         Periodic preventive maintenance.  Clean up hard drive of temporary files and monitor hard drive space, update virus and ad aware packages, run Windows and other software updates, defrag hard drive, check error logs for any hidden problems. Can be done during “non-prime” times to avoid interrupting your use of the computer, plus it will keep your computer running smoothly and error free.

·         Assist with software installs and upgrades. Don’t forget to use us as a resource for software purchases. Our resources may save you costs.

·         Hardware purchase, upgrade assistance. We may be able to save you costs through our resources. We can also advise you what purchases to make to best meet your needs.

 

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Prices

Everything Computer Prices

(Ask about current promotions and discounts

at time of service)

Service

Fee

In business or home service

$75/hour

Phone and remote support

Pro-rated $75/hour

Personal shopper services (purchasing parts, assisting with purchase of new computer and peripherals)

$75/hour

Pickup and Delivery Service

$30 flat fee

Rebuild PC (back up data if able to access hard drive, reformat hard drive, reinstall operating system and download all updates), Microsoft Office if available, Install Adobe and Virus Scan product and updates

$75 an hour or $200 for up to 4 hours

Tune up PC (without formatting hard drive; remove temporary files, download updates, clean up start up applications and Internet Explorer add ons which may be slowing down PC,clean up registry, update and/or install Virus Scan product and run, take inventory of PC and make recommendations for upgrades, if appropriate; defrag hard drive)

$75 an hour or $200 for up to 4 hours

Set up/Troubleshoot home networks, including wireless and wireless security as well as peripherals (i.e. wireless printer)

$75 an hour or $200 for up to 4 hours

System Administration for small businesses (user administration, server install, upgrade and maintenance, virus scan install, upgrade, scan and monitor, Microsoft updates, Exchange administration, asset management, software upgrades, infrastructure documentation, troubleshooting and repair.)

$75/hour

Questions and Answers (FAQ)

Questions?

Questions and Answers

 

Welcome to the Everything Computer Question and Answers Forum.

Submit a Question here:

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Question:  I desperately need computer training. Any suggestions?

Answer:  There is a wealth of FREE computer classes through the Jefferson County Libraries. Here is a link:

http://jefferson.lib.co.us/pdf/classes_current.pdf 


Question:  How can I get data off my hard drive before donating my computer; and where can I donate?

Answer:  Your computer professional can do this for you very easily.  To do yourself and depending on how much data you have, one option is to move the data off the hard drive onto a Flash or Thumb drive.  These are about the size of your thumb and come in a variety of capacities from 512MB to 32gb.  Cost varies from $5 to $60 depending on capacity.   

There are a variety of other ways to move your data, from removing the hard drive and using a IDE or SATA to USB cable set to connect the drive directly to your new computer’s USB port; buying a hard drive enclosure made for IDE or SATA and desktop or laptop and using the USB cable included to move the data.  Both of these options give you the flexibility to keep/use the old hard drive(s) to backup your current data (music, pictures, etc.).  There are also a selection of online choices for both moving and backing up data.  Cost varies on how much data you need to store.  Ask your computer professional for help in making the best choice for your situation.  

You might want to donate your old computer without the hard drive.

One more thing… If you don’t need a tax receipt, you can donate your computer and any computer-related peripherals at Office Depot. You just have to buy boxes for them to put them in.

The Denver Childrens’ Home is a great place to donate to get a tax receipt.


 Question:  How can I feel safer on the internet?

Answer:  Here is a great link with tips including internet safety, how to protect yourself from identity theft, etc. 

http://www.The Online Family.net/protect/keep_kids_safe_online/index.html

 


Question:  Should I update to Windows 7? 

Answer:    Per Microsoft, “Windows 7 is best experienced on a new PC with the latest hardware.”  Computers with Windows XP have to be completely reformatted before Windows 7 can be installed.  This would require backing up data and reinstalling all the applications.  This could be a very lengthy process.  Depending on the version of Vista, the same process may be required, or in some cases Windows 7 can be installed as an upgrade.   If your current PC and operating system are meeting your needs, waiting until you replace your computer to upgrade to Windows 7 is recommended. 
 
C
lick here to see if your computer is capable of being updated.

Windows 7 Update Tool

If you have purchased a new computer recently, it may have come with Windows 7 installed, or you may have received a coupon for Windows 7 when it becomes available.  It has begun to be shipped so you should receive soon.  If you are satisfied with Vista on your computer, you can leave it as is. 

Here are some of the benefits of Windows 7 to help you make up your mind.  

Windows 7 Features